Privacy
Privacy policy
Last updated: 12 September 2026
All Trade Web & SEO is operated by Nathan Harmond, a sole trader based in Gosford, NSW (ABN 99 551 968 635).
This policy explains what information I collect, why I use it and what you can ask me to do with it.
What I collect
Contact enquiries
If you use the contact form, call, text or email me, I may collect your name, business name, website, contact details, enquiry and correspondence with me.
Free website audits
If you request a free audit, I collect the website and email address you provide, technical information associated with the request and any optional follow-up answers. The audit reviews public website information and results supplied by Google PageSpeed Insights. It does not require access to your private accounts.
Client work
If you become a client, I may collect business and billing details, project information, supplied files and authorised access to platforms we agree I will manage. Where possible, access is provided through your account's user or manager permissions and your accounts remain in your name.
I do not collect payment-card details through this website.
Website usage
When you visit the site, technical and usage information may be processed automatically. This can include your IP address, device, pages viewed, referral source, approximate location and visit time. Google Analytics may use cookies or similar technology to help me understand site usage. You can block or delete cookies in your browser.
Why I use this information
I use information where reasonably necessary to:
- respond to enquiries
- produce and deliver a requested audit
- assess whether I can help and provide agreed services
- manage client work and billing
- operate, secure and improve the website
- meet legal, tax and record-keeping obligations
I do not sell or rent personal information, and requesting an audit or making an enquiry does not automatically add you to a marketing list.
Service providers
I use third-party services to operate the website and deliver my work:
| Service | Purpose |
|---|---|
| Cloudflare | Website hosting, security and content delivery |
| Google, including Gmail, Analytics and PageSpeed Insights | Email, website analytics and audit testing |
| Make.com | Workflow automation and delivery of enquiries |
| Cal.com | Call bookings |
| Stripe | Payment processing for client billing |
These providers may process or store information outside Australia, including in the United States, the European Union and other locations where they operate.
I may also disclose information to advisers, contractors or authorities where authorised by you, reasonably necessary or required by law.
Use of AI-assisted tools
I use AI-assisted tools for research, analysis and drafting. In client work, I limit what is shared to what is reasonably necessary and avoid providing passwords, payment information or unnecessary sensitive information.
Emails and marketing
If you contact me or request an audit, I may reply about your request and relevant next steps. I will only send ongoing marketing where I have an appropriate basis to do so. Commercial messages will identify All Trade Web & SEO and provide a way to opt out.
Storage, security and retention
I take reasonable steps to protect information, including access controls, two-factor authentication where available, a password manager and locked or encrypted devices.
No method of online storage or transmission is completely secure. If a data breach occurs, I will assess it and notify affected people and the Office of the Australian Information Commissioner where required by law.
Information is kept only while reasonably needed to provide services, resolve disputes or meet legal and record-keeping obligations. When no longer required, it will be deleted or de-identified where reasonably practicable.
Access, correction and deletion
You can ask me to:
- provide access to personal information I hold about you
- correct inaccurate information
- delete information that is no longer required
- stop sending you marketing communications
Some information may need to be retained for legal or legitimate business reasons. I will respond within a reasonable timeframe and explain if I cannot complete a request.
Privacy questions or complaints
Contact me if you have a question, request or complaint:
Email: nathan@alltradewebandseo.com.au
Phone: 0410 295 780
I will review the matter and try to resolve it. If you are not satisfied, contact the Office of the Australian Information Commissioner or call 1300 363 992.
Changes to this policy
I may update this policy when the website, services, technology or legal requirements change. The latest version and effective date will always appear on this page.